Privacy Policy - ThunderCat Tours
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Copyright in the Material on this Web Site is owned, or licensed by Phillip Island Thundercat.

Except where necessary for viewing, the material on this web site on your browser, or as permitted under the Copyright Act of 1968, or other applicable laws, no material on this web site may be reproduced, adapted, uploaded to a third party, linked to, framed, performed in public, distributed, or transmitted in any form by any process without the specific written consent of Phillip Island Thundercat Tours.



Phillip Island Thundercat Tours takes the issue of safeguarding your privacy online seriously. We have created this privacy statement in order to demonstrate our firm commitment to privacy. 

If you have questions or complaints regarding our privacy policy or practices, please contact us.


Collection of personal information by Phillip Island Thundercat Tours

The personal information we collect and store will depend on what products and services you request from us. This includes (but is not limited to) information provided when requesting an adventure booking, gift voucher, gear and/or membership. Our sites registration form requests users’ [which includes third party personal information where applicable collected as described below] to give us contact and profile information such as name, email address, phone number, mailing address, age, medical conditions and dietary requirements.  Some of the requested information is required in order to receive the Phillip Island Thundercat Tours product or service; other information is optional.


Where your personal information is stored 

Where we store your personal information depends on what products and services you have requested from Phillip Island Thundercat Tours. Data is stored in our CRM for the use of processing transactions, providing order confirmations and dispatching products. Information provided in customer feedback forms is also stored on this system. We also maintain an email database for subscribers to our e-newsletters.


Ways we use data 
We collect your personal information so that we can use it for our functions and services. This may include, but is not limited to:

•processing your orders including bookings, gift vouchers, gear and membership.

•providing confirmation of your adventure booking and advise of any changes or additional information.

•sending out feedback and surveys and addressing any issues or complaints.

•answering any queries about Phillip Island Thundercat Tours and its products and services.

•sending targeted advertising and promotions that allow us to provide our service;

•sending special deals, promotions and offers based on users interests plus other news on Phillip Island Thundercat Tours including updates of new, or enhanced services.

•confirming receipt of profile changes.

•serving ads, promotions and special offers on Facebook. Any personal information provided to Facebook will be “hashed”, a process that summarises text into a short fingerprint that cannot be decrypted and does not allow the original information to be recovered later by decryption. At no time will Facebook have access to any original, discernible personal information that it does not already have.

If you do not provide us with your personal information, we will be unable to do one or more of the above. Upon placing an order with Phillip Island Thundercat Tours, you are automatically subscribed to receive our e-newsletter and associated communications as per section below on ‘inferred consent’.


Inferred consent 

Section 2.3.2 of the Australian e-Marketing Code of Practise states that “Message Originators and Message Service Providers may send…Commercial Communications to Recipients…providing that… it can be reasonably Inferred … that the Recipient has Consented to receive such Commercial Communications (Inferred Consent).” According to section 2.4.1 ‘Inferred consent’ is deemed to exist if Phillip Island Thundercat Tours can show that the recipient has an existing and continuing relationship with us, and would have a reasonable expectation of receiving such commercial communications. Recipients therefore include all customers, account holders, subscribers, licencees, registered users, employees and contractors. For this reason, every person who submits an order for a Phillip Island Thundercat Tours product, or service will automatically be added to our subscriber database.


Disclosure of data 
We will not share your information with third parties for their promotional purposes without your permission; however we may obtain personal and other information from you to enable us to provide our services or products to you.
Personal information may also be disclosed to our third party service providers as described below:

•To the adventure provider for the purpose of processing your booking request

•To others in the event of a medical emergency

•To any entity to which we are required, or authorised by or under law to disclose such information such as, in responding to a formal request in a court order, judicial proceeding or subpoena, bankruptcy proceedings or similar legal process.

•To disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

•To protect against misuse or unauthorised use of Phillip Island Thundercat Tours

•To protect the safety, or property of our members, or the public.

•We use a third party payment processor to fulfill payment for services procured on the Site.

•In the event of a sale, merger, or acquisition of some, or all of Phillip Island Thundercat Tour’s assets, your personal information could likely be a part of the transferred assets. In such an event we shall notify you by a notice on the home page of any information and privacy practices that would change as a result.


Collection of other Information

•Phillip Island Thundercat Tours and its partners use cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or service.

•We partner with a third party ad network to manage our advertising on other sites.  Our ad network partner uses cookies and Web beacons to collect non-personally identifiable information about your activities on this and other Web sites to provide you targeted advertising based upon your interests.  If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by clicking HERE Please note this does not opt you out of being served advertising.  You will continue to receive generic ads.


Third-party links 
This site (and our emails) contain links to other sites. is not responsible for the privacy practices or the content of such Web sites.


Social Media Widgets 
Our Web site includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.


Notification of Changes 

Phillip Island Thundercat Tours reserves the right to modify this privacy policy. For this reason, you should regularly check our policy to ensure that you are up to date on our policy. Should we make material changes in the manner we handle your personal information, we shall notify you by a prominent notice on the home page prior to the change becoming effective.